Thursday, October 30, 2014

At Last! Substantive Comments from PGS-ITP Fans-Part 2

This is the second part of my article in reply to the comment of reader Pedro Dispalinghado regarding the PGS/ITP article.  In this installement, I will make my point by point reply.  Here are his comments and my replies:

1.        Leadership is far different from management since you were relating Asian Leadership to the issues at hand.

Pulis na Pogi reply:  No argument in item 1.  I agree with Pedro that management and leadership are two different things but let us take a look at the original document where the reason for being and basic premise of the PGS and ITP were derived.  This is the UNDP study in 2005 and this is how the earliest ITP presentations interpreted it:  (This 290-slide version was presented in the Defense Forum Symposium in Camp Aguinaldo in December 15, 2009).

Slide1
 
Slide 4
 Slide 5
Slide 6
Slide 7

The UNDP study identified the “organizational dysfunctions” and the probable solutions.  These problems and solutions are correct and I have no argument with these either.  These are all organizational problems requiring organization and management interventions.

But during the ITP time, the most prominent intervention is towards this:

Slide 42
Spiritual renewal—complete with quotes from the bible and Koran.  Here are two other oft-repeated theme in the ITP reports:
Slide 43
Slide 61

This focus on the “transformation of the policeman” was even bolstered by the priorities verbalized by three of the most high profile Chiefs—Razon, Verzosa, and Purisima in their respective assumption speeches.

Avelino Razon, October 1, 2007:  Let us bring back the old glory of the police force, when the mere sight of the man in uniform evoked respect and a feeling of safety and security among the citizenry.  I want every man, woman and child on the street to feel safe because “Mamang Pulis” is just around the corner.  And I want the criminal element in the street to think twice before striking because “Mamang Pulis” is also just around the corner.

From the 2007 PNP Annual Report
 

Jesus Verzosa, September 27, 2008:  We shall develop leaders at all levels. And I shall lead these leaders.  We shall hit the ground running by enhancing police services where they matter most.

From the 2007 PNP Annual Report 2008 

 Alan Purisima, December 18, 2012:  We shall enhance the COMPETENCE of each and every Police Officer; we shall undertake some ORGANIZATIONAL DEVELOPMENT and reforms; we shall instill DISCIPLINE within the ranks; we shall promote EXCELLENCE in the performance of our duties; and institute PROFESSIONALISM at all levels of the organization.

Don’t you notice the misalignment now?  According to the ITP-PGS, the PNP needs to transform because currently kulang nito, wala noon, kailangan ng ganito, dapat mag procure ng ganoon, and so on and so forth.  However, according to these Chiefs, more than anything else, it is the individual policeman that needs transformation first and foremost. 

The Chiefs are actually right but the irony of ironies is that Razon and Verzosa are now in jail though the latter posted bail.  And if the trend continues, it is not far fetched that Purisima will also be joining them!

My bottomline?  ITP-PGS focuses on organizational reforms when in fact, what we need right now is leadership reform.  Lacson succinctly demonstrated that during his term.  Even without the massive and voluminous plan that the ITP-PGS have now, he transformed the PNP almost overnight into a credible and efficient organization by using only sheer political will and leadership by example.  However, when he was gone, the reforms were also gone!  Moral of the story?  The PNP, just like any other organization and organism, will go where the head goes!

And before I forget, the ITP actually envisions that:

Slide 286
 
2.        ITP is very good, however, it was more geared on project and program management and therefore strategic management of the PNP is not that of focus.

Pulis na Pogi reply:  Really?  I would love to hear the opinions of Bong Durana and CH Binag on this point.  Do you think that the original writers of the ITP will agree with you on this matter?  Will the PMO guys agree that indeed, their ITP was flawed that it needs redirection?  Here is what they wrote in 2006:

“The PNP Integrated Transformation Program was the organization's roadmap for long-term and lasting reforms in the Philippine National Police. It was implemented in order to:
·         Resolve organizational dysfunctions and improve the quality of police services;
·         Strengthen law enforcement capabilities;
·         And enhance the welfare and benefits of our personnel and dependents.”

Now, I think there will be no argument if I say that the ITP and the PMO had not yet completely realized their stated vision and mission when the latter was deactivated and replaced with CPSM and ITP superseded by the PGS.  Here is the incontrovertible proof:

Slide 24


3.        PNP-PGS (PATROL Plan 2030) differs from ITP since it "USES" a tool (the balance scorecard system) to monitor the progress at tactical level up to strategic level.

Pulis na Pogi reply:  See?  This argument is the textbook example of the reason why planning for a time frame that extends beyond the term of the planner is unrealistic.  This situation is no different from the original POLICE 2000 being transformed into DREAMS, ONE, CARE, etc.  It is still the opinion of the guy on top that matters.

To illustrate:  Just like the way you proffer your opinion about the superiority of the PGS over the original ITP, what if a new Chief PNP says that the Balanced Scorecard is just pure hype and cite Hanne Nørreklit, who in 2003 wrote “The balanced scorecard: What is the score? A rhetorical analysis of the balanced scorecard.”  The theme of the paper is that the BSC model is not theoretically innovative, convincing or valid.  Here is the summary of the paper by James R. Martin, Ph.D., CMA, Professor Emeritus, University of South Florida:

What if the new Chief PNP says that he wants the Un-balanced Scorecard because the BSC is just bullshit?  He can cite Dr. Dan Roller who in 2007 wrote about this.  Roller boasts of over 20 years of experience enhancing the performance of organizations in a variety of industries.  His experience includes consulting in Government, Insurance, Financial Services, Health Services, Human Resources, Business Operations and Strategy.  He is a Manager with Diamond Management and Technology Consultants during the time that he wrote the paper which you can find here:

What if the new Chief read another textbook and says, “The Performance Prism is an alternative for the Balanced Scorecard that is worth considering for organizations looking for a system to measure and manage their performance.  Based on a stakeholder approach it is richer, more flexible, and more integrative than other systems.”

What will happen to the PGS if this happens in 2017?  Hehehe.

4.        At this point in time, we cannot say that the PGS system is not working or will not work well. We do not have FACTS on that. If you have astudy/assessment with good "counter-factuals" that clearly describes the failure of the system, then I encourage you to publish it for our reference.

Pulis na Pogi reply:  This is another hehehe moment because you know very well that there is no real assessment yet done on the PGS.  All we see are these pictures from the CPSM website showing that everything is fine and the PNP is moving forward with the initiation stage.
This is despite the everyday headlines ha!  Peace!

5.        It is true that from PDG Bacalso to the present leadership has their respective Program Thrusts(e.g. Serbisyong makakatohanan, Serbisyong pagkukusa). But these are all prioritization of PPAs. The PATROL Plan is still the guiding strategy and system since all of these programs and projects are embedded in it.

Pulis na Pogi reply:  See arguments above…

5.        PNP PATROL Plan has a yearly strategic refresh that necessitates changes of PPAs (Plans, Programs, Activities) and/or strategy/ies in response to its operating environment. Further, it also necessitates the strategy review (PROs/Directorates/NSU level) and operational reviews (PPO level down). However, the changes SHOULD NOT VEER AWAY with the VISION that we wanted by 2030.

Pulis na Pogi reply:  But what if the new Chief thinks of another vision by 2017?

6.        Directorate of Plans, due to the bulk of its works/tasks, ceased to plan more comprehensively and that it focused more on its routine works and "compliances" (e.g. UN Deployment, Budget preparations/planning, etc). As a result, some statistical figures were left out (e.g. number of Investigators/intel officers/patrol officers vis a vis geographical spread/area/population, etc.) that could have been very important in forward planning. Therefore, there is a need for an office to focus more on the management of the Strategic Plan that includes its implementation.

Pulis na Pogi reply:  And this solution is now proven WRONG as shown by the untimely demise of the PMO and its replacement by the CPSM.  The irony is that the PNP PMO was mirrored after the SC PMO which is still existing now!  Especially when the PNP already realizes its ultimate goal of receiving the MCC grant (Viola!  Hahaha!), what is the assurance that another Chief will not replace CPSM with another alphabet organization?

But most importantly, the 2005 UNDP study has this among its findings:

“There is resentment for special task forces created and based in the national/central office.”

Ironic nu?

7.        I love the way you point out that PGS is not workable in our society since you believe that "Long range planning is good and ideal but unrealistic in the PNP setting because the organization, just like the whole Philippine Government bureaucracy in general, is personality centered. This is one aspect that we cannot escape because the underlying causes are deeply rooted in our culture".
But since you put forward this presumption (Although I do not agree with your proposition especially on Phil. Bureacracy) may we ask you of what program you suggest to change our PNP organization to make it more credible and efficient? Do you have an alternative? What will that be?

Pulis na Pogi reply:  Well, this was already covered by the previous article.

Salamat po uli sa mga comments!

6 comments:

  1. Replies
    1. You've hit the nail in its head idol! The bottomline of this PGS brouhaha is the FINANCIAL GRANT from the U.S corporations. Some insiders even thought that had the DAP scandal was not exposed, the PNP certainly will claim that the initial grant for the PGS was used to purchase the recently procured firearms...

      Delete
  2. What the upper echelon of the PNP is doing for compliance purposes only. One example is the PGS certification. The answers to the questions on the e-learning exam was already distributed prior to the exam schedule to ensure that everybody will passed and that is to make it appear that the awareness level of the PNP is high. In a nutshell, no one is serious. Every program by a new Chief is for pogi points only. The problem boils down to leadership and the kind of leaders. I don't think there somebody left above with intrinsic motivation to lead this organization above his self/family-interest.

    ReplyDelete
    Replies
    1. tama po. this is because the values in the organization--and the country in general--had shifted. there is a need to rediscover "who is the filipino" which was originally started during the ramos administration. but even that concept in bastardized in the current ipsp bayanihan of the afp. the country is lost and there is a very urgent need for a captain to steer it back to the right direction. here is my article about our lost values in the pnp:

      http://pulisnapogi.blogspot.com/2014/09/keeping-up-with-joneses-and-how-it.html

      Delete
  3. tama po yan sir, marami sa mga traffic investigator sa mga istasyon ang walang training or orientation man lang at ang preference nila, kung sino bumangga, yun ang may kasalanan...at wala pa masyadong alam ukol sa right of way..kasi po, hindi naman lahat ng pulis or investigator ay naiintidihan nila lalo't kulang sa application...siguro ay yun ang pagtuunan ng pansin at pagpapahalaga ng ating mga administrator sa taas na dapat equipped ng knowedge at skills ang mga fielders sa ibaba. kung schooling nga ng investigation course ay basta lang naglecture, basta lang may grumaduate at nacertify na 100% fully trained na mga field investigators pero wala namang natutunan sa actual na sitwasyon...hindi yung puro certification sa PGS na walang kwenta, e-learning na walang learning! Puro papogi ng bagong hepe...korapsyong talamak hindi man lang natutukan at nasolusyunan...

    ReplyDelete
    Replies
    1. salamat sa comment boss. kopyahin ko lang sa kabila ha. naligaw comment mo.

      Delete

tell me what you think!